1. Information We Collect

Personal Information

When you interact with our website or practice, we may collect:
 

• Name, date of birth, and contact information (address, phone number, email)

• Insurance information and payment details

• Health history, symptoms, medications, and treatment information

• Information submitted through online intake questionnaires or contact forms

• Appointment scheduling information
   

Automatically Collected Information

When you visit our website, we may automatically collect:
 

• IP address and browser type

• Pages visited and time spent on our site

• Referring website addresses

• Device and operating system information
   

This data is collected through cookies and similar tracking technologies to help us understand how our website is used and improve your experience.

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2. How We Use Your Information

We use the information we collect for the following purposes:
 

• To provide, coordinate, and manage your medical care and treatment

• To communicate with you about appointments, test results, and treatment plans

• To process payments and verify insurance coverage

• To send appointment reminders, health updates, and educational content (with your consent)

• To improve our website, services, and patient experience

• To comply with applicable laws, regulations, and professional standards

• To respond to inquiries submitted through our website or by phone

 

3. HIPAA – Your Health Information Rights

Asclepian Age & Regenerative Care is committed to complying with the Health Insurance Portability and Accountability Act (HIPAA). As our patient, you have the following rights regarding your protected health information (PHI):
 

• Right to Access: Request a copy of your medical records and health information.

• Right to Amend: Request corrections to your health information if you believe it is inaccurate or incomplete.

• Right to an Accounting of Disclosures: Request a record of certain disclosures we have made of your health information.

• Right to Restrict Use or Disclosure: Request limitations on how we use or share your information (we are not required to agree to all requests).

• Right to Confidential Communications: Request that we communicate with you in a specific way or at a specific location.

• Right to a Copy of Our Notice of Privacy Practices: You are entitled to a paper copy upon request.
   

To exercise any of these rights, please contact us using the information provided at the end of this policy.

 

4. How We Share Your Information

We do not sell, rent, or trade your personal or health information. We may share your information in the following limited circumstances:

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Treatment, Payment & Healthcare Operations

We may share your information with other healthcare providers involved in your care, laboratories, pharmacies, and insurance companies as necessary for treatment, payment processing, and general healthcare operations.
 

Service Providers

We may work with trusted third-party vendors who assist in operating our website and practice – including appointment scheduling platforms, electronic health record systems, telehealth platforms, and supplement dispensing services (such as Fullscript). These vendors are required to maintain the confidentiality of your information.
 

Legal Requirements

We may disclose your information when required by law, such as in response to a court order, subpoena, or government investigation, or to report certain conditions as required by public health authorities.
 

Business Transfers

In the event of a merger, acquisition, or sale of practice assets, your information may be transferred as part of that transaction. You will be notified via email and/or a prominent notice on our website.

 

5. Telemedicine & Online Services

Asclepian Age & Regenerative Care offers telemedicine services to patients in South Carolina and Georgia. When you participate in a telemedicine appointment, your communications may be transmitted electronically. We use secure, HIPAA-compliant platforms for all telehealth encounters. Please ensure you are in a private location when participating in telemedicine visits to protect your own privacy.

 

6. Cookies & Tracking Technologies

Our website uses cookies – small data files stored on your device – to enhance your browsing experience, analyze website traffic, and support marketing efforts. You can control cookie preferences through your browser settings. Please note that disabling cookies may affect certain features of our website.
 

We may use analytics tools (such as Google Analytics) to understand how visitors use our website. These tools collect anonymized data and do not identify you personally.

 

7. Online Booking & Forms

Our website may include online appointment request forms and patient intake questionnaires. Information submitted through these forms is transmitted securely and used solely for the purpose of scheduling and preparing for your care. We do not use form submissions for marketing purposes without your explicit consent.

 

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, use, or disclosure. These measures include:
 

• Secure, encrypted transmission of data (SSL/TLS)

• HIPAA-compliant electronic health record and practice management systems

• Access controls limiting who can view patient information

• Staff training on privacy and security practices
   

Despite these measures, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to protecting your information to the best of our ability.

 

9. Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal information from individuals under the age of 18 without verifiable parental or guardian consent. If you believe we have inadvertently collected information from a minor, please contact us immediately so we can remove it.

 

10. Third-Party Links

Our website may contain links to third-party websites, including resources, partner services, or supplement platforms. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

 

11. Your Choices & Communication Preferences

You may opt out of non-essential communications (such as newsletters or promotional emails) at any time by clicking the unsubscribe link in any email we send, or by contacting us directly. Please note that opting out of marketing communications will not affect our ability to send you important notices related to your care or account.

 

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will post the revised policy on this page with an updated effective date. We encourage you to review this policy periodically. Continued use of our website or services after any changes constitutes your acceptance of the updated policy.

 

13. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or your health information, please contact us:
 

Asclepian Age & Regenerative Care

4810 Bluffton Parkway, Suite 101
Bluffton, SC 29910

Phone: (843) 310-9833

Email: info@asclepiancare.com

Website: www.asclepiancare.com
 

For HIPAA-related requests, please indicate “HIPAA Request” in the subject line of your correspondence.

 

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